Apple Event: May 7th at 7 am PT
I have an iPad Pro 2017 12" that my daughter gave me and its Smart Keyboard. My iPad tells me that "Accessory is not supported". I don't know what to do. I have tried turning off the iPad and then reattaching the keyboard, but that doesn't work. I have also cleaned the magnetic links and that hasn't worked either. I don't know what to do. My daughter says she had no problem with it. My iPad is up to date. HELP!
iPad, iOS 10
Hello,
Checkout this Apple Support document on how to troubleshoot Smart Keyboard. If the problem still persists please call Apple.
Use your Smart Keyboard Folio or Smart Keyboard with iPad Pro - Apple Support
Hello,
Checkout this Apple Support document on how to troubleshoot Smart Keyboard. If the problem still persists please call Apple.
Use your Smart Keyboard Folio or Smart Keyboard with iPad Pro - Apple Support
Hello,
Which iPad does she have?
iPad Pro 12” 2017
Ipad and Smart Keyboard
