Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to redo a purchase in the App Store?

Hi, when I was trying to download Procreate in my iPad, there was a problem with the purchase details. Now the App Store is showing that the app has been purchased, while Procreate is not downloading in my iPad. My credit card has also not been charged.

How can I repurchase the app properly?

iPad, iPadOS 13

Posted on Jun 10, 2020 12:49 AM

Reply
Question marked as Best reply

Posted on Jun 10, 2020 9:50 AM

Hello,


You will need to call Apple for assistance.


Contact AppleCare

1 reply

How to redo a purchase in the App Store?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.