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iPhone 6s was charging, when I went to use it, it has black screen and is totally unresponsive

iphone 6s was charging, when I went to use it, it has black screen and is totally unresponsive. Tried pressing the required buttons, plugging into laptop - nothing, its dead.



​[Re-Titled by Moderator]

Posted on Jun 10, 2020 4:50 AM

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Question marked as Top-ranking reply

Posted on Jun 10, 2020 4:53 AM

Hello,


Make sure you've tried all these steps, and then contact Apple Support in the top-right corner of this page if the steps haven't helped: If your iPhone, iPad or iPod touch won't turn on or is frozen

1 reply

iPhone 6s was charging, when I went to use it, it has black screen and is totally unresponsive

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