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iMessage and facetime

I changed my phone number! So my iMessage and FaceTime is set up to my old number I have tried deregister on the website but I no longer have that number to receive the code BUT my iMessages still use it! WHY? How can I put my new number on iMessage?

Posted on Jun 10, 2020 4:54 AM

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Question marked as Top-ranking reply

Posted on Jun 10, 2020 7:42 AM

You need to change the number on your Apple ID. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage       

2 replies

Jun 10, 2020 4:57 AM in response to issaic16

Did you get an error when you tried to activate? See If you get an error when trying to activate iMessage or FaceTime https://support.apple.com/en-us/HT201422

 

Also see If you can't send or receive messages on your iPhone, iPad, or iPod touch https://support.apple.com/en-us/HT204065

 

Use these support options to get help if you need more.

 

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and region-specific help

 https://support.apple.com/en-us/HT204169

iMessage and facetime

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