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Cannot change Billing address and do not have payment methods in Wallet

Payment address area is grayed-out. I read other posts about going to Apple Wallet and changing the Billing address there, but I do not have any payment methods setup in my Apple account, nor do I want to. I do not want to have to add one in order to correct my billing address.

Any advisement would be appreciated.

Posted on Jun 10, 2020 9:06 AM

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Question marked as Top-ranking reply

Posted on Jun 10, 2020 10:38 AM

Have you checked Settings/Screen Time for any restrictions?


Something to try. Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page.


Apple ID payment information - change.  

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Question marked as Top-ranking reply

Jun 10, 2020 10:38 AM in response to trand007

Have you checked Settings/Screen Time for any restrictions?


Something to try. Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page.


Apple ID payment information - change.  

Cannot change Billing address and do not have payment methods in Wallet

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