iMessage and FaceTime not working

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odillson Author

Level 1

8 points

iMessage and FaceTime not working

I am using the iPhone 8 with the iOS 13.5 and my iMessage and FaceTime are not working

when I try to active them I get stuck at awaiting for activation

what do I do ?

iPhone 8, iOS 13

Posted on Jun 10, 2020 10:15 AM

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Answer 1

Best reply

RachT1

Level 5

7,385 points

Jun 10, 2020 10:20 AM in response to odillson

Hello,

Try these steps: If you get an error when trying to activate iMessage or FaceTime

If the iPhone has not recently been set up, can you activate iMessage/FaceTime using another Apple ID?

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Answer 2

RachT1

Level 5

7,385 points

Jun 10, 2020 12:12 PM in response to odillson

Hello,

How long has it been (approximately) since iMessage/FaceTime was first unable to activate?

If it's been longer than a day, try the steps listed under "Still not activated after a day?" in the Apple Support article and then contact Apple Support.

If it's been less than a day, follow these steps once it has been one day since you attempted to activate FaceTime/iMessage.

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Answer 3

odillson Author

Level 1

8 points

Jun 10, 2020 12:01 PM in response to RachT1

This is a new phone

and I don’t have another device to try

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iMessage and FaceTime not working

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