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Backup

My screen on my iPhone X is unresponsive and I need to back it up but once I plug in the charger it says I need to unlock my iPhone which I can't do... what do I do?

iPhone X, iOS 13

Posted on Jun 10, 2020 2:56 PM

Top-ranking reply

razmee209

Level 10

193,752 points

Posted on Jun 10, 2020 3:10 PM

try this If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

if that works then start backing up your phone to icloud or itunes on a regular basis and not in time of crisis.

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Backup

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