Suddenly about a week ago, all my personal email folders that I set up in my iCloud account disappeared and I cannot access them from my Mac. However, on my phone I can still access them. This is very inconvenient as I do most of my work from my Mac. How do I fix this? Also, I am currently running Catalina 10.15.5. I believe this is the most recent OS for my Mac.
iMac Line (2012 and Later)
Thank you for that tip. yes, I can see them if I log onto iCloud.com. However, I would prefer to work directly from iCloud on my Mac where I can also see the other accounts I have. I'm sure there is a fix for this.
Sign in with the same Apple ID & password say example1@icloud.com on your iPhone & Mac and connect both with the help of the usb cable follow this article https://support.apple.com/guide/mac-help/wi-fi-syncing-mchlada1d602/10.15/mac/10.15
Click on finder > general > sync
Let the bar be completely loaded .
Open your mailbox in iPhone
Click on edit option on the up-right corner
Click on “new mailbox” option on your down-right corner ,
In the new mail box , in the name section enter your iCloud id say example1@icloud.com
And set your mailbox location as per you requirement (iCloud / gmail) - prefer iCloud
Then again click on edit , you will see your apple id , under it you will find an option of “new mailbox '’on your right corner > choose the name for your folder and add the mailbox location ( iCloud id )> click on save > finally click on done .
The folder is created in iPhone , open www.icoud.com in mail section in the bottom left corner click on refresh , the mail folders will be visible after few moments , then open IMAP account , under iCloud section in the bottom click on drop down arrows all mail folders will appear .
Hey there, Sinden.
Welcome to the Apple Support Communities! Thanks for your question about iCloud folders in the Mail app on your Mac. I'd be glad to see what I can do to help you out with that.
You mentioned that the folders are showing up correctly on your iPhone but not your Mac. How about on the iCloud webpage? If you visit there, are the folders present under Mail? More info on that can be found in Organize email with folders in Mail on iCloud.com.
Thanks!
Missing Email Folders in iCloud
