Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple EarPods bought on Amazon

I bought some Apple EarPods from Amazon last month For my wife and now The left ear piece isn’t working. How do I get with a refund or replacement? Amazon site sent me to Apple for support instead of offering returns or replacement.

iPhone 7 Plus, iOS 13

Posted on Jun 10, 2020 6:10 PM

Reply
Question marked as Best reply

Posted on Jun 11, 2020 10:01 AM

Hello,

Start here:

If your left or right AirPod isn't working

Also try a full reset:

Reset your AirPods

If you still want to return them, try Amazon returns again. They are normally pretty good about accepting returns for any reason.

Good luck.

2 replies

Apple EarPods bought on Amazon

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.