Apple Event: May 7th at 7 am PT
I have an iPhone 7plus that will not sync with iTunes. When I select playlists to sync or apply, it goes through the motions but nothing is transferred. I should mention that it had been working for years, but just stopped in the last month or so. I've updated iTunes, the iOS on my phone, but still nothing.
iPhone 7 Plus, iOS 13
Settings > Touch/Face ID & Passcode > USB Accessories > [Enable]
You haven't mentioned whether you have a PC or Mac
Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support
If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
For your Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...
For your Windows PC —> Troubleshooting issues with iTunes for Windows - Apple Community
Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...
See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...
If you are experiencing an issue not listed here, contact support
Settings > Touch/Face ID & Passcode > USB Accessories > [Enable]
You haven't mentioned whether you have a PC or Mac
Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support
If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
For your Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...
For your Windows PC —> Troubleshooting issues with iTunes for Windows - Apple Community
Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...
See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...
If you are experiencing an issue not listed here, contact support
Sorry. I’m using a PC.
cannot sync iPhone 7 with itunes
