You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

apple id and password works but not when updating apps

Apple ID and password are all correct but when I go to update apps it won’t accept my password, please help


iPhone 8 Plus

Posted on Jun 11, 2020 4:10 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 11, 2020 4:41 AM

Could this be your problem? What to do when the Mac App Store shows a different Apple ID for software updates https://www.macworld.com/article/3267709/mac-app-store-apple-id.html. This document refers to a prior owner, but is also applies to cases where a current owner's old Apple ID is the problem.

 

Basically, If an app is purchased/downloaded using one Apple ID, then you can't update it with another Apple ID. The app is inextricably linked to the first Apple ID. You'll have to delete it and repurchase/download it again with the second Apple ID. 

2 replies
Question marked as Top-ranking reply

Jun 11, 2020 4:41 AM in response to Seggy67

Could this be your problem? What to do when the Mac App Store shows a different Apple ID for software updates https://www.macworld.com/article/3267709/mac-app-store-apple-id.html. This document refers to a prior owner, but is also applies to cases where a current owner's old Apple ID is the problem.

 

Basically, If an app is purchased/downloaded using one Apple ID, then you can't update it with another Apple ID. The app is inextricably linked to the first Apple ID. You'll have to delete it and repurchase/download it again with the second Apple ID. 

apple id and password works but not when updating apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.