You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Face ID

My face ID has stopped working and when i tried to reset it, it keeps saying move iPhone lower/higher and won't work.

iPhone XR, iOS 13

Posted on Jun 11, 2020 7:06 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 11, 2020 9:59 AM

Follow all steps here If Face ID isn't working on your iPhone or iPad Pro - Apple Support

1 reply

Face ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.