Face ID

My face ID has stopped working and when i tried to reset it, it keeps saying move iPhone lower/higher and won't work.

iPhone XR, iOS 13

Posted on Jun 11, 2020 7:06 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 11, 2020 9:59 AM

Follow all steps here If Face ID isn't working on your iPhone or iPad Pro - Apple Support

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Face ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.