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hello , why ipod nano 1 ( a1137 ) is not considered obsolete or vintige item ?

hello , why ipod nano 1 ( a1137 ) is NOT considered obsolete or vintige item ? ( is not on the list ) That means that apple still provide service support for an 15 years old item ?


thank you .

Posted on Jun 11, 2020 1:36 PM

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Question marked as Top-ranking reply

Posted on Jun 11, 2020 3:17 PM

Hello,


As mentioned at the top of the page:


Owners of iPhone, iPad, iPod, or Mac products may obtain service and parts from Apple or Apple service providers for 5 years after the product is no longer sold—or longer, where required by law. Apple has discontinued support for certain technologically obsolete products.

Vintage products are those that have not been sold for more than 5 and less than 7 years ago. Mac, iPhone, iPad, iPod, and Apple TV vintage products continue to receive hardware service from Apple service providers, including Apple Retail Stores, subject to availability of inventory, or as required by law.

For products purchased in France, see Statutory Warranties of Seller and Spare Parts.
Obsolete products are those whose sales were discontinued more than 7 years ago. Monster-branded Beats products are considered obsolete regardless of when they were purchased. Apple has discontinued all hardware service for obsolete products, with no exceptions. Service providers cannot order parts for obsolete products.
2 replies
Question marked as Top-ranking reply

Jun 11, 2020 3:17 PM in response to Gabriel91ng

Hello,


As mentioned at the top of the page:


Owners of iPhone, iPad, iPod, or Mac products may obtain service and parts from Apple or Apple service providers for 5 years after the product is no longer sold—or longer, where required by law. Apple has discontinued support for certain technologically obsolete products.

Vintage products are those that have not been sold for more than 5 and less than 7 years ago. Mac, iPhone, iPad, iPod, and Apple TV vintage products continue to receive hardware service from Apple service providers, including Apple Retail Stores, subject to availability of inventory, or as required by law.

For products purchased in France, see Statutory Warranties of Seller and Spare Parts.
Obsolete products are those whose sales were discontinued more than 7 years ago. Monster-branded Beats products are considered obsolete regardless of when they were purchased. Apple has discontinued all hardware service for obsolete products, with no exceptions. Service providers cannot order parts for obsolete products.

hello , why ipod nano 1 ( a1137 ) is not considered obsolete or vintige item ?

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