You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Phone turning off

My phone keeps turning off and on. It turns on for a second and turns right back off. Its been doing this for about and hour and a half.

iPhone X, iOS 13

Posted on Jun 11, 2020 3:05 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 11, 2020 3:15 PM

1) Force Restart the phone:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF).  

(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

(3) If that does not help your phone might need service:

Contact Apple for support and service - Apple Support


Axel F.

1 reply
Question marked as Top-ranking reply

Jun 11, 2020 3:15 PM in response to leilany160

1) Force Restart the phone:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF).  

(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

(3) If that does not help your phone might need service:

Contact Apple for support and service - Apple Support


Axel F.

Phone turning off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.