You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: MetsNews
MetsNews Author
User level: Level 1
4 points

My Macbook Pro will connect to WiFi but no Internet.. Also running slow since not getting Internet

My Macbook Pro will connect to WiFi but I don't get Internet access on any network. All my other devices get Internet from networks I have tried. Macbook is also running slow, opening apps and such

MacBook Pro 13″, macOS 10.14

Posted on Jun 11, 2020 4:02 PM

Reply
Question marked as Top-ranking reply
User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,550 points

Posted on Jun 11, 2020 4:58 PM

  1. Reset SMC by following the directions applicable to your MacBook Air here ➔ How to Reset SMC. If that does not solve things then-
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook Air here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Enter ➔ Safe Mode and see if the WiFi issue still exists in Safe mode. Log out of Safe Mode and then reboot computer.


Axel F.


View in context
1 reply
Question marked as Top-ranking reply
User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,550 points

Jun 11, 2020 4:58 PM in response to MetsNews

  1. Reset SMC by following the directions applicable to your MacBook Air here ➔ How to Reset SMC. If that does not solve things then-
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook Air here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Enter ➔ Safe Mode and see if the WiFi issue still exists in Safe mode. Log out of Safe Mode and then reboot computer.


Axel F.


Reply

My Macbook Pro will connect to WiFi but no Internet.. Also running slow since not getting Internet

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up