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remote management issue?? from where can i get the username and password of remote management??

i just reset my iphone 8plus because i have to erase my data so now i get the remote management chart so from where i get this remote management username and password??


iPhone 8 Plus, iOS 13

Posted on Jun 11, 2020 11:53 PM

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Posted on Jun 12, 2020 12:17 AM

no after putting my apple id and password it says ( your credentials are either missing or wrong, try again. ) i just cant rid of this remote management chart i just want to know that from where can i get this username and password

10 replies

Jun 11, 2020 11:59 PM in response to khanalyan232

I am not sure what are you trying to attempt. Your Apple ID and password is what you need to use.


Remotely erase a device

To prevent anyone else from accessing the data on your missing device, you can erase it remotely. When you erase your device, all of your information (including credit, debit, or prepaid cards for Apple Pay) is deleted from the device, and you won't be able to find it using Find My:


  1. Open the Find My app and tab the Devices tab.
  2. Select the device you want to remotely erase.
  3. Scroll down and choose Erase This Device.
  4. Select Erase This [device].


After you erase a device, you can't track it. If you remove the device from your account after you erase it, Activation Lock will be turned off. This allows another person to turn on and use your device.

Jun 12, 2020 12:18 AM in response to khanalyan232

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their apple ID.

Jun 12, 2020 12:29 AM in response to khanalyan232

It would be better if you can please re-post with a screenshot, in order to understand the phenomenon better. Images / pictures speak louder than words. (Do not provide any personal credentials, such as email id, apple id, IMEI number, Serial Number, Phone number, if you are sharing a map ensure your location is not identifiable. etc)

remote management issue?? from where can i get the username and password of remote management??

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