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SvataIon Author

Level 1

4 points

Password restriction

I forget my password restriction on iPad Air, pl help.

iPad Air WiFi Cell TD-LTE

Posted on Jun 12, 2020 8:04 AM

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LotusPilot

Community+ 2024

Level 10

281,358 points

Posted on Jun 12, 2020 8:35 AM

Here is Apple’s guidance on changing/removing/reseting the ScreeTime (a.k.a., Restrictions) passcode.

https://support.apple.com/en-us/HT211021

If you are currently running and version of iPadOS prior to iPadOS 13.4.1, update to the current version (at time of writing, iPadOS 13.5.1) if you can. Once updated, a mechanism exists to reset the ScreenTime passcode.

If you cannot update to iPadOS 13.4.1 or later - and you have an earlier version of iOS installed - it is not possible to reset a forgotten ScreeTime passcode. Instead, you must erase and set-up again as new - and will not be able to restore data from you backup (the backup will contain the encrypted ScreenTime passcode that has been forgotten).

I hope this clarification is helpful.

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