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User profile for user: Jeck20
Jeck20 Author
User level: Level 1
4 points

Safari won't connect to YouTube

For some reason, I haven’t been able to open YouTube or any part of it since about 2 days ago. I only get an error message saying “Safari cannot open the page because it could not establish a secure connection to the server.” I have tried long-pressing and opening in a new tab, restarting my internet, checking back regularly, reloading the page, but nothing works.


This may be unrelated but about the same time it started doing this it is also giving me this pop-up message on random websites that I try to open saying that the website I’m about to open could possibly be impersonating the website I think I’m opening, but it’s doing this to links I know are secure and correct, because it’s even doing this to the same bookmark I use for Google itself.


Any response and tips/fixes/suggestions/etc. are very much appreciated.

Posted on Jun 12, 2020 10:23 AM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,597 points

Posted on Jun 12, 2020 12:39 PM

Others are having the same problem.


https://discussions.apple.com/thread/251460304


Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account    


Safe Mode - About.       


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


Etrecheck – System Information.      


Web site version if required.  https://etrecheck.com

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1 reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,597 points

Jun 12, 2020 12:39 PM in response to Jeck20

Others are having the same problem.


https://discussions.apple.com/thread/251460304


Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account    


Safe Mode - About.       


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


Etrecheck – System Information.      


Web site version if required.  https://etrecheck.com

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Safari won't connect to YouTube

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