ios 13.5.1 storage issues

Memory storage usage under 'other' has gone by 8.4 GB in my iPhone 6S, after I installed iOS 13.5.1.

How to reduce this? my phone is a 16GB memory device and now it is always full, as the 'System' and 'Other' takes up 15 GB. Is there a fix to bring the Other storage use.



iPhone 6s, iOS 13

Posted on Jun 12, 2020 10:28 AM

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Posted on Jun 24, 2020 2:10 PM

It is infuriating. I surrendered and backed mine up on iCloud and then reset my phone removing everything and then installing the backup. So far (about 24 hours) it has remained stable. I cleared up 16GB with the reset. My ‘other‘ category is now 3.8GB it had grown to 18GB. I haven’t reactivated some of my apps. Will probably bring them back one at a time and monitor things for a few days before adding another.

91 replies

Jul 28, 2020 5:29 AM in response to AmyG73

You can take a backup on your iCloud post factory reset you can get back all your messages from iCloud backup.


Setting - ICloud - messaging is ON

Post factory reset - Just logon with your I cloud account you will get all the data however it would take sometime for syncing may be few hrs. I did the same and I have all the data same prior to factory reset.

thanks

Shafiq

Aug 7, 2020 7:30 AM in response to RubyRaygun

It is ridiculous that Apple has not been able fix this issue. Perhaps some of us who have done the full reset and not had the problem return can help. I’ve no idea if these changes I made actually contributed to preventing the problem but something has helped.


The first thing I did was to remove a couple of apps I used a lot. One was Facebook. Another was a local newspaper app. Since a lot of content was off loaded by these two apps I figured some of it was being directed to the other category.


I also downloaded a free ‘Cleaner’ app. I use it regularly to clean the cache and some other categories of left over files and logs.


Since I recovered about 15GB of other at The end of June I’ve only put a couple of GB back into other.


FWIW

Aug 7, 2020 9:58 AM in response to Lawrence Finch

I did all that too . Nothing work. It just kept cannibalizing everything. I had to completely wipe my phone. One tech told me this, which kind of made sense. That data corruption, which this seems to be. Is fragments of deleted information that your phone tries to fill in so it creates some kind of usable mapEverytime we delete something it actually keeps cannibalizing or filling it in to make sense of it. It’s corrupted. get rid of everything.

Aug 16, 2020 3:08 AM in response to sankaran66

I was having this same issue on my iPhone 7 32GB recently. There was a fix for the storage issue in the iOS 13.6.1 update; however, I didn't have enough space available on my phone to update. I followed Lawrence Finch's advice in this thread and was able to update my software to the latest version, and my storage has plenty of free space now. Let's hope it remains that way.

Jun 21, 2020 4:36 AM in response to shafiq2801

Hi, I can't comment on the 'Other' storage issue as I have no idea what the fix would be or if Apple is looking into it. However, I wanted to clarify with you the purpose of iCloud. iCloud is not an extension of storage for your phone; iCloud is meant to serve as more of a backup. You can use iCloud to help free up space on your device by choosing to optimize your photo library (https://support.apple.com/en-us/HT204264). However, purchasing additional iCloud storage doesn't mean that your phone storage goes from 32GB to 82GB. I hope that makes sense. It's entirely possible to have 50GB of iCloud space, but still be receiving 'low storage' notifications on your device.

Jun 15, 2020 6:36 PM in response to sankaran66

I had the same issue, until my phone (iPhone 7 32GB Model A1778) suddenly turned off and then got into a loop starting up over and over again.

All of this after updating to ios 13.5.1, "other" went from 2~3GB to 13GB, then last time I was able to check it was 17GB, now I can't turn on my phone as it gets stuck in the loop.

Since I take a lot of care of my phone it is the only thing that comes to my mind.


The last comment of an url is helpless since it's a problem with the update which was made to prevent this problems "Description: A memory consumption issue was addressed with improved memory handling."


Guess is time to get a new phone.

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ios 13.5.1 storage issues

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