How to raise a dispute
I paid on Apple Pay & not received the goods & co not replying to any messages or emails - think I may have been scammed. How do I try to get a refund via dispute?
iPhone 6s, iOS 13
Question marked as
Did you use Apple Cash or Apple Pay?
If you used Apple Cash - You cannot be refunded by Apple if you are scammed. There is no buyer protection for Apple Cash. You must report it to the police and report it here - Get Support. If you are scammed on social media (Facebook/Instagram, etc..) you need to report it to them also.
If you used regular Apple Pay -
If you see a transaction you do not recognize or have an issue with a transaction open Wallet>tap on the card used>tap on the transaction (photo 1)>tap on the amount (photo 2)>look for a report an issue link. (photo 3)
photo 1 - select the transaction
photo 2 - click the amount
photo 3 - click the link