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I just recently bought some more gigs {200gb} to have more space on my phone. So when i click my apple ID and go into my icloud it says I have only used up 4.6GB of 200GB used but when I go into general and click my iphone storage it says I used up all my storage?? It keeps popping up that my storage is full. please help
iPhone XR, iOS 13
3647gd wrote:
I just recently bought some more gigs {200gb} to have more space on my phone.
Actually, that is not what you bought. Your iPhone’s storage can never be increased. What you purchased was iCloud storage, which is very different.
The storage on your device can be full even if you have space in iCloud.
Take a look at this article:
About storage on your device and in iCloud - Apple Support
Good luck!
full storage??
