AARP is not registering my workouts from the Health App. It did track my health app on the day I synced the device. Any suggestions?
Why isn't AARP showing the information from the Apple Health app?
iPhone 8 Plus
Why isn't AARP showing the information from the Apple Health app?
iPhone 8 Plus
Hello, Ychocolate.
Thank you for using Apple Support Communities.
I understand you're unable to get the health data from the AARP to sync with the Health app. Being able to keep track of your health is important and I'd like to help. Here are some articles that may help, check them out:
Frequently asked questions about AARP Now
"How do I connect my fitness tracker to AARP Rewards?
You will need to download AARP Now version 3.20 or higher.
iOS
Go to the "Account" tab in the bottom navigation to opt-in to AARP Rewards. After opting in, select "Sync a fitness tracker." From here, you can sync Apple's Health app by selecting it and giving permission to sync your health data. If you'd like to use a different fitness tracker, you can select one of the fitness trackers and login to your respective account".
Manage Health data on your iPhone, iPod touch, or Apple Watch
"Add information from other apps
You might also need to open the app and adjust its settings to allow it to share data with Health".
Let me know if this helps.
Cheers!
AARP is not registering my workouts from the Health App. It did track my health app on the day I synced the device. Any suggestions?