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purchased music disappeared in my iphone and ipad

Purchased music desappeared in my iphone and and my ipad. It is still in my computer, but if I sync my iphone the albums are not downloaded to it. I have tried to download them from the itunes store, but the option to download is not active, it simply says that I have purchased the items.

Posted on Jun 12, 2020 7:32 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 12, 2020 7:54 PM

robertol55 Said:

"purchased music disappeared in my iphone and ipad Purchased music desappeared in my iphone and and my ipad. It is still in my computer, but if I sync my iphone the albums are not downloaded to it. I have tried to download them from the itunes store, but the option to download is not active, it simply says that I have purchased the items."

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Location Restrictions:

Are you in a different location then you were when you purchased these? If so, note that purchases are only usable in the country/region they were purchased in.


Sign Out of iCloud - then Sign In:

  1. Go To: Settings
  2. Tap: Your Name (Top Item)
  3. Sign: Out
  4. Power Off: your Mac
  5. Sign: In to iCloud
  6. Try this download once more.
4 replies
Question marked as Top-ranking reply

Jun 12, 2020 7:54 PM in response to robertol55

robertol55 Said:

"purchased music disappeared in my iphone and ipad Purchased music desappeared in my iphone and and my ipad. It is still in my computer, but if I sync my iphone the albums are not downloaded to it. I have tried to download them from the itunes store, but the option to download is not active, it simply says that I have purchased the items."

-------


Location Restrictions:

Are you in a different location then you were when you purchased these? If so, note that purchases are only usable in the country/region they were purchased in.


Sign Out of iCloud - then Sign In:

  1. Go To: Settings
  2. Tap: Your Name (Top Item)
  3. Sign: Out
  4. Power Off: your Mac
  5. Sign: In to iCloud
  6. Try this download once more.

purchased music disappeared in my iphone and ipad

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