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I have update my Apple TV 4K and currently I am at the main page to chose the language but I can’t do so and that’s due to my Siri remote as it’s not scrolling down and it keep losing connection Knowing I have charged the remote over 5h

I have update my Apple TV 4K and currently I am at the main page to chose the language but I can’t do so and that’s due to my Siri remote as it’s not scrolling down and it keep losing connection Knowing I have charged the remote over 5h and I have followed up with all kind of advice that been written in your web and google and still is not working

Apple TV HD, tvOS 13

Posted on Jun 12, 2020 7:53 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 12, 2020 8:46 PM

Hello,


Please refer to the following Apple Support document.


If your Apple TV remote isn’t working - Apple Support

2 replies

I have update my Apple TV 4K and currently I am at the main page to chose the language but I can’t do so and that’s due to my Siri remote as it’s not scrolling down and it keep losing connection Knowing I have charged the remote over 5h

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