Mail never finishes sending?

Trying to help solve a problem with my dad's Mac that has stumped me. Frequently — several times a month at least, possibly more — Mail has a "Sending Message" notification at the bottom of sidebar for just hours on end with a large file size, like this:



When he quits Mail and restarts, the send (usually) does not resume. But more often than not he doesn't notice this, and it eats up tons of his limited 10GB/mo bandwidth (lives in the boonies, satellite internet).


A couple years ago, when this first happened, I discovered several dozen copies of a huge message Mail tried and failed to send, over and over again, so maybe that's what's happening every time. (There was a video attached to those — he didn't know any better — see screenshot below.) But why would Mail get stuck like this so often?



Here's the screenshot mentioned above:

Posted on Jun 12, 2020 8:27 PM

Reply

Similar questions

24 replies

Jul 21, 2020 3:36 PM in response to 100 Watt Walrus

I have the same problem. Have had it several times over the last few years - always when sending a large attachment. Outbox disappears, it just says Sending Message in the bottom left corner and sits there for hours.

The frustrating thing is that unless you are really vigilant, it is easy to miss this, so I have made several muck ups at work because I have thought I sent an email when I hadn't.

There is no way to see it, otherwise I would copy and paste and send it via WeTransfer or mail drop or something.

So so frustrating and a real problem with Mail.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mail never finishes sending?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.