You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

My iPhone X stuck on apple logo

i updated all the latest versions but still stuck on apple logo as shown below iPhone could not be updated. unknown error occurred 14

iPhone X, iOS 13

Posted on Jun 13, 2020 12:13 AM

Top-ranking reply

Level 10

149,904 points

Posted on Jun 13, 2020 12:53 AM

1) Force Restart the phone:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF).

(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

(3) If that does not help your phone might need service ➔ Contact Apple for support and service - Apple Support

Axel F.

View in context

Similar questions