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Level 1

4 points

My iPhone X stuck on apple logo

i updated all the latest versions but still stuck on apple logo as shown below iPhone could not be updated. unknown error occurred 14

iPhone X, iOS 13

Posted on Jun 13, 2020 12:13 AM

Best reply

Level 10

148,596 points

Posted on Jun 13, 2020 12:53 AM

1) Force Restart the phone:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF).

(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

(3) If that does not help your phone might need service ➔ Contact Apple for support and service - Apple Support

Axel F.

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