You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Emmaluna1805
Emmaluna1805 Author
User level: Level 1
4 points

Broken screen

My iPhone X's screen is broken, and I can't use it. How do I restore my iPhone? (Im going to sell it)

iPhone X

Posted on Jun 13, 2020 5:47 AM

Reply
Question marked as Top-ranking reply
User profile for user: ShadowDust99
ShadowDust99
User level: Level 5
4,354 points

Posted on Jun 13, 2020 5:50 AM

Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery mode screen.


Then plug your device into a computer and restore using iTunes (or Finder on latest macOS 10.15 or later). See Restore your iPhone, iPad or iPod to factory settings – Apple Support


Best of luck!

View in context

Similar questions

2 replies
Question marked as Top-ranking reply
User profile for user: ShadowDust99
ShadowDust99
User level: Level 5
4,354 points

Jun 13, 2020 5:50 AM in response to Emmaluna1805

Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery mode screen.


Then plug your device into a computer and restore using iTunes (or Finder on latest macOS 10.15 or later). See Restore your iPhone, iPad or iPod to factory settings – Apple Support


Best of luck!

Reply

Broken screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up