You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: BarryandJohn
BarryandJohn Author
User level: Level 1
4 points

WD 4 TB Elements Portable External Hard Drive - USB 3.0

Hi


I have a WD 4 TB Elements Portable External Hard Drive - USB 3.0. When I plug it into my MacBook Pro it shows as 1.8TB when using 'Info" (cmd+I). When I use Disk Utility it shows as 4 TB. But because cmd+I shows it as 1.8 TB I can't transfer any more films on to it. Does anyone have any ideas as to what has gone on.


The HDD is formatted to MS-Dot Fat32 as this is the format the t.v. uses.


Please help.


Thanks


John


MacBook Pro 15″, macOS 10.15

Posted on Jun 13, 2020 6:12 AM

Reply
Question marked as Top-ranking reply
User profile for user: Barney-15E
Barney-15E
User level: Level 10
116,752 points

Posted on Jun 13, 2020 8:49 AM

FAT32 is limited to 2TB. While I think that the 2TB restriction was removed in Windows, I don't think Apple implemented that larger restriction.

See if the TV can use ExFAT.

View in context

Similar questions

2 replies

WD 4 TB Elements Portable External Hard Drive - USB 3.0

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up