Hi. The 'N" has stopped working on my work laptop. I have the MacBook Pro (13-inch, 2019, Four Thunderbolt 3 ports) which I've had since November. Is there anything I can do to troubleshoot before sending it back? I've read that the 'butterfly' keyboards are prone to issues?
You can try cleaning the keyboard using these Apple instructions:
https://support.apple.com/en-us/HT205662
Make sure to keep the can of compressed air completely upright or you will damage the laptop by blowing out freezing cold liquid.
Apple has a free keyboard repair program:
https://support.apple.com/keyboard-service-program-for-mac-notebooks
FYI, here is a list of the current publicly acknowledged free repair programs for various Apple products (some have multiple programs):
You can try cleaning the keyboard using these Apple instructions:
https://support.apple.com/en-us/HT205662
Make sure to keep the can of compressed air completely upright or you will damage the laptop by blowing out freezing cold liquid.
Apple has a free keyboard repair program:
https://support.apple.com/keyboard-service-program-for-mac-notebooks
FYI, here is a list of the current publicly acknowledged free repair programs for various Apple products (some have multiple programs):
Thank you. It wasn't sticking, just not typing the N if you know what I mean. Its started working again, but knowing about the free keyboard repair program is VERY useful.
N Key stopped working
