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User profile for user: lakistr8
lakistr8 Author
User level: Level 1
4 points

Software update

I buy new iPhone XS, and I cant update software because of this issue.

I restore from my backup.

iPhone XS

Posted on Jun 13, 2020 10:02 AM

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1 reply
User profile for user: Ali_E1
Ali_E1
User level: Community Specialist

Jun 16, 2020 8:27 PM in response to lakistr8

Hi, lakistr8.


I'm glad you decided to reach out on the Apple Support Communities. It looks like you’re not able to complete the iOS update because your iPhone is in the process of completing an iCloud backup. 


It’s been a few days since your post. Have you been able to finish the iCloud backup? If so, were you able to update your iPhone? 


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support


All my best.

Reply

Software update

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