Filter unknown senders not working

The filter unknown senders is not working. It allows new spam messages through every day and leaves the unknown sender list empty.

iPhone 11 Pro, iOS 13

Posted on Jun 13, 2020 10:50 AM

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3 replies

Jun 17, 2020 5:09 AM in response to Ilnvaz

Hey Ilnvaz,


Welcome to the Apple Support Communities! Thanks for posting your question about the Filter Unknown Senders feature on your iPhone. I'd be glad to help you out with that.


Just to make sure we're on the same page, are these iMessages (blue bubbles) or are they SMS messages (green bubbles)? I ask as this is an important distinction because this feature only filters out iMessage-based items rather than both or just SMS-based messages. Check out the specifics of what is and isn't filtered in Filter and block messages on iPhone.


Take care.

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Filter unknown senders not working

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