When you connect the Apple Watch to the iPhone, the update option is displayed, which by pressing the iPhone update button shows that watch os is updated to version 5.3.7, but the connection between the iPhone and the watch is not established.

Posted on Jun 13, 2020 2:56 PM

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2 replies

MarcusS13

Community Specialist

Jun 17, 2020 7:34 AM in response to neda215

Hello Neda215,

It sounds like when trying to connect the Apple Watch to your iPhone, it displays a message that an update is needed, but when you try to install the update it doesn't seem to finish setting up. There are a few steps you can try to resolve this issue.

Restart both devices

Restart your iPhone

How to restart your Apple Watch

Check for updates on iPhone

Update your iPhone, iPad, or iPod touch

Cheers!

Jun 17, 2020 8:44 AM in response to neda215

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