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Free 1 year Apple TV+ offer not showing up

I bought a new Mac Book Air and received an email regarding the free 1 year offer for Apple TV+. Every time I launch Apple TV I am only getting the 7 day free offer. Please help.

MacBook

Posted on Jun 13, 2020 4:10 PM

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Question marked as Top-ranking reply

Posted on Jun 14, 2020 8:30 AM

If the Mac was purchased from Apple or an authorized reseller then it would qualify, refurbished or open box items from other sellers would not count. The offer is tied to the device, so it would need to be claimed on the Mac. If it was a previous purchase, the offer is valid for 3 months after device activation and after that time it will expire.


If you have verified the above and still having an issue then contact Apple support

3 replies
Question marked as Top-ranking reply

Jun 14, 2020 8:30 AM in response to Bob_9114

If the Mac was purchased from Apple or an authorized reseller then it would qualify, refurbished or open box items from other sellers would not count. The offer is tied to the device, so it would need to be claimed on the Mac. If it was a previous purchase, the offer is valid for 3 months after device activation and after that time it will expire.


If you have verified the above and still having an issue then contact Apple support

Free 1 year Apple TV+ offer not showing up

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