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i dont remmeber entering an encryption backup pasword for my backup and yet am been prompted to provide a pasword i never entered this sucks alot

i cant remmeber inputing an encryption password when backing up my icloud,i'm trying to restore my icloud now and it keeps asking for password yet i never entered any password.

iPhone X, iOS 13

Posted on Jun 14, 2020 2:08 AM

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Question marked as Top-ranking reply

Posted on Jun 14, 2020 2:34 AM

zaamo wrote:

Sorry for not putting in my words correctly..I meant iTunes backup it seems you could be very helpful.

Ok. We know what type of backup now.


If iTunes is asking, one was set. If not by you, by someone for this device at some point. One can't be created by accident, as setting it up requires you to enter it twice and confirm.


You need to know this encryption password (actually an encryption key) to create a new backup for this device or to restore that backup to an iOS device now..


If you do not know the password, you can reset it, but that effectively erases any current backups, but allows you to move forward and create new ones.


See >>> https://support.apple.com/en-ca/HT205220


5 replies
Question marked as Top-ranking reply

Jun 14, 2020 2:34 AM in response to zaamo

zaamo wrote:

Sorry for not putting in my words correctly..I meant iTunes backup it seems you could be very helpful.

Ok. We know what type of backup now.


If iTunes is asking, one was set. If not by you, by someone for this device at some point. One can't be created by accident, as setting it up requires you to enter it twice and confirm.


You need to know this encryption password (actually an encryption key) to create a new backup for this device or to restore that backup to an iOS device now..


If you do not know the password, you can reset it, but that effectively erases any current backups, but allows you to move forward and create new ones.


See >>> https://support.apple.com/en-ca/HT205220


Jun 14, 2020 3:13 AM in response to zaamo

See the article https://support.apple.com/en-in/HT205220

Turn off backup encryption

To turn off backup encryption, uncheck the Encrypted backup box in the Finder or iTunes and enter the password. If you can't remember your password, you have two options:



Jun 14, 2020 2:12 AM in response to zaamo

If you are locked out of your Apple ID account you can go to https://iforgot.apple.com

This will provide you with the recovery steps you put in place for this situation.


Here are some support articles that should help:

If you forgot your Apple ID password - Apple Support

If you forgot the answers to your Apple ID security questions - Apple Support

If your Apple ID has been locked or disabled – Apple Support

Jun 14, 2020 2:21 AM in response to zaamo

i cant remmeber inputing an encryption password when backing up my icloud,i'm trying to restore my icloud now and it keeps asking for password yet i never entered any password.

iCloud backups should not require their own password, as signing in to your iOS device with your Apple ID includes encryption.


Only an iTunes Backup would request an encryption backup password if one was set.


Are you sure you weren't making an iTunes backup?

i dont remmeber entering an encryption backup pasword for my backup and yet am been prompted to provide a pasword i never entered this sucks alot

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