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Composer2 Author

Level 1

4 points

hi Ihave my ipad connected to my computer right now, because it will not restart. I got it to show the part that states support.apple.com/ipad/restore at the top of the ipad, but when I push the up volume, and down then power, but it will not restart

I cannot get my ipad to come on. It just shows a white screen, with a black apple in the middle. I did get it to show the statement where it shows support.apple.com/ipad/restore and the picture at the bottom showing the cord plugging in. So I pushed the volume up, and down and then held the power button in but it still will not restart.

Posted on Jun 14, 2020 11:54 AM

Top-ranking reply

QuickPost

Level 10

103,365 points

Posted on Jun 14, 2020 3:12 PM

Hello,

Please refer to the following Apple Support document.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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hi Ihave my ipad connected to my computer right now, because it will not restart. I got it to show the part that states support.apple.com/ipad/restore at the top of the ipad, but when I push the up volume, and down then power, but it will not restart

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