Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

hi Ihave my ipad connected to my computer right now, because it will not restart. I got it to show the part that states support.apple.com/ipad/restore at the top of the ipad, but when I push the up volume, and down then power, but it will not restart

I cannot get my ipad to come on. It just shows a white screen, with a black apple in the middle. I did get it to show the statement where it shows support.apple.com/ipad/restore and the picture at the bottom showing the cord plugging in. So I pushed the volume up, and down and then held the power button in but it still will not restart.

Posted on Jun 14, 2020 11:54 AM

Reply
Question marked as Best reply

Posted on Jun 14, 2020 3:12 PM

Hello,


Please refer to the following Apple Support document.


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

Similar questions

1 reply

hi Ihave my ipad connected to my computer right now, because it will not restart. I got it to show the part that states support.apple.com/ipad/restore at the top of the ipad, but when I push the up volume, and down then power, but it will not restart

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.