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I can’t turn off find my phone

my insurer says I have to turn off find my phone I have on the lost phone which will not turn on. I’ve removed it from my account and from iCloud but on their system it still shows up on find my phone. What else can I do?

iPhone 8 Plus, iOS 13

Posted on Jun 14, 2020 4:53 PM

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Question marked as Top-ranking reply

Posted on Jun 14, 2020 4:59 PM

Does the phone power up? If not, they may not be able to see the update.


Follow the steps here as best you can. https://support.apple.com/en-us/HT201351


~Lyssa

1 reply

I can’t turn off find my phone

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