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Apple&Repair

Has anyone sent back a AirPod replacement and still the repair status says Part returns pending mid way?

Posted on Jun 14, 2020 7:07 PM

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Question marked as Top-ranking reply

Posted on Jun 14, 2020 8:08 PM

Since all situations are different, especially during the current situation, Apple may not have received the package. Did you send it in with a tracking number? So, have you checked that? Or did you insure it?


Please do not post more than once as it becomes too confusing trying to help.

3 replies
Question marked as Top-ranking reply

Jun 14, 2020 8:08 PM in response to Jael_

Since all situations are different, especially during the current situation, Apple may not have received the package. Did you send it in with a tracking number? So, have you checked that? Or did you insure it?


Please do not post more than once as it becomes too confusing trying to help.

Jun 14, 2020 8:19 PM in response to babowa

Yes I talked with a senior advisor and they checked the dispatch and they say it’s there but they haven’t scanned it or something to not say

Part returns pending mid way

but why is it taking so long it arrived at Apple June 9 but they haven’t scanned it what is taking so long?

Apple&Repair

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