Black screen on a Samsung 4K UHD monitor connected to Macbook Pro

I purchased a USB-C to HDMI cable to connect my Macbook Pro to my Samsung 4K UHD monitor. My Macbook detected the second display but the Samsung display turns black. Any advise to fix this issue is greatly appreciated

Posted on Jun 14, 2020 10:01 PM

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1 reply

Jun 17, 2020 6:23 PM in response to ihateuserid

Hey there, ihateuserid,

Thanks for visiting the Apple Support Communities about your MacBook Pro and Samsung 4K UHD display. I understand that you've connected the display to the computer but do not get any video. I'm happy to help!

Based on what you've described, I would recommend going through the following Apple Support articles on using external displays with your computer, as well as troubleshooting video issues you may be experiencing:

Use external monitors with your Mac - Apple Support

Use an external display with your MacBook Pro - Apple Support

Use multiple displays with your Mac - Apple Support

Get help with video issues on external displays connected to your Mac - Apple Support

Cheers.

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Black screen on a Samsung 4K UHD monitor connected to Macbook Pro

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