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User profile for user: Plow3
Plow3 Author
User level: Level 1
4 points

cant erase i

Can’t connect to Apple ID server when trying to erase an old iPhone 5 for my daughter. Please help?

iPhone 5s

Posted on Jun 15, 2020 2:20 AM

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User profile for user: donv_the_ghost
donv_the_ghost
User level: Level 9
50,900 points

Posted on Jun 15, 2020 2:32 AM

SeeIf you can't connect to the App Store, iTunes Store, or other Apple services https://support.apple.com/en-us/HT201400. There have been quite a few Apple server connection problems lately. Among other things, see Check Apple’s System Status page from the document. Using this page you can try to do what you want after making sure the needed server is operational.

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User profile for user: donv_the_ghost
donv_the_ghost
User level: Level 9
50,900 points

Jun 15, 2020 2:32 AM in response to Plow3

SeeIf you can't connect to the App Store, iTunes Store, or other Apple services https://support.apple.com/en-us/HT201400. There have been quite a few Apple server connection problems lately. Among other things, see Check Apple’s System Status page from the document. Using this page you can try to do what you want after making sure the needed server is operational.

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cant erase i

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