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Can neither open nor close email

Can't close or open email. Help!

MacBook Pro 15″, macOS 10.15

Posted on Jun 15, 2020 4:16 AM

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Question marked as Best reply

Posted on Jun 15, 2020 12:14 PM

MacUSER2828 Said:

"Can't close or open email. Help!": Yes, I am using the Mac Mail App. I cannot restart the Mac because I can't close the email programme.

———-


Manually Exit Mail:

[Hold Down: Command + Press: Tab] to get out of Mail. Keep pressing Tab until you get to Finder (the Smileyface).


Then, use Force Quit, as I described above.




3 replies
Question marked as Best reply

Jun 15, 2020 12:14 PM in response to MacUSER2828

MacUSER2828 Said:

"Can't close or open email. Help!": Yes, I am using the Mac Mail App. I cannot restart the Mac because I can't close the email programme.

———-


Manually Exit Mail:

[Hold Down: Command + Press: Tab] to get out of Mail. Keep pressing Tab until you get to Finder (the Smileyface).


Then, use Force Quit, as I described above.




Jun 15, 2020 5:06 AM in response to MacUSER2828

MacUSER2828 Said:

"Can't close or open email. Help!"

-------


You are using the Mail app. Correct? Or are you referring to a particular eMail?


Try This..


  • Restart the Mac:

If so, restart the Mac, and see if that fixes this.


  • Check Force Quit...:
  1. Go To: Apple menu
  2. Select: Force Quit...
  3. Select: Anything ending with (Not Responding)
  4. Click: Force Quit button
  5. Select: Finder
  6. Click: Relaunch button


  • Log in to eMail Site:

If you need to access a particular eMail, log in to your eMail Account

Can neither open nor close email

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