I am trying to make a purchase on the Mac App Store and it tells me I need to verify my payment info. I enter my password and it goes in to the Account Information Page. Then if I select 'Manage Payments' it asks me for my password again, and then goes back to the Account Information Page. I get the same if I try to change Billing Address etc. I can't access any of the subpages. Anyone know how to fix this?
iMac Line (2012 and Later)
Hello Elanmike,
Welcome to Apple Support Communities!
I understand from your question that you cannot verify your payment information. I can certainly help you with this!
I would try by going a different route to verify the payment information via a browser of in settings on your device.
Change, add, or remove Apple ID payment methods
I hope this is able to resolve your issue. If you have any more questions or this does not resolve your issue, please reach back out on the thread!
Cheers.
Hello Elanmike,
Welcome to Apple Support Communities!
I understand from your question that you cannot verify your payment information. I can certainly help you with this!
I would try by going a different route to verify the payment information via a browser of in settings on your device.
Change, add, or remove Apple ID payment methods
I hope this is able to resolve your issue. If you have any more questions or this does not resolve your issue, please reach back out on the thread!
Cheers.
This worked. I went in using Safari and verified the payment method. When I went back to App Store to make the purchase it still said I'd needed to verify but when I went to Settings to do this it worked this time around!
Can't update Account Info in App Store on Mac
