Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Pencil (1st Gen) Won't Charge After iPad OS 13.5.1 Update OR Pair with iPad

Updated to 13.5.1 yesterday and now my Apple Pencil (1st Gen) suddenly will not charge when I plug it into the Lightning port on my iPad Air (3rd Gen).


The pencil pairs and works fine but the battery keeps going down lower and although it shows it with the charging icon, the % of the battery will not increase beyond whatever the current battery % is no matter how long it is plugged in.


Tried to have to forget the device and re-pair it to see if that helped and now the iPad will not recognize the Pencil as a device and cannot use it at all.


Come on now Apple, get me back my pencil!




iPad Air 3 Wi-Fi

Posted on Jun 15, 2020 11:06 AM

Reply
Question marked as Best reply

Posted on Jun 15, 2020 4:35 PM

Hello,


If Apple Pencil’s battery sits depleted for an extended amount of time then it will essentially ruin the battery preventing it from ever holding a charge which makes the Apple Pencil useless. Apple Pencil has a 1 year warranty (when purchased from Apple) which means that Apple will most likely replace it if the battery has failed.


Please refer to the following Apple Support document on how to troubleshoot Apple Pencil.


Use Apple Pencil with your iPad or iPad Pro - Apple Support


Contact AppleCare

Similar questions

2 replies
Question marked as Best reply

Jun 15, 2020 4:35 PM in response to jaffinthebox

Hello,


If Apple Pencil’s battery sits depleted for an extended amount of time then it will essentially ruin the battery preventing it from ever holding a charge which makes the Apple Pencil useless. Apple Pencil has a 1 year warranty (when purchased from Apple) which means that Apple will most likely replace it if the battery has failed.


Please refer to the following Apple Support document on how to troubleshoot Apple Pencil.


Use Apple Pencil with your iPad or iPad Pro - Apple Support


Contact AppleCare

Apple Pencil (1st Gen) Won't Charge After iPad OS 13.5.1 Update OR Pair with iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.