my macbook pro just has a black screen on start up

My MacBook Pro has a black screen on start up and won’t do anything. If I switch it off it just comes back the same, I think it may have been updating the iOS just before this happened, can anyone suggest anything

MacBook Pro 15″, macOS 10.13

Posted on Jun 15, 2020 3:17 PM

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Posted on Jun 15, 2020 3:36 PM

I understand your Mac turns on but the screen is blank. Even though it appears to turn on, begin with If your Mac doesn't turn on. That gets some preliminary steps out of the way. Follow each of its steps, including all the links within it, all the way through and including Step 4, which directs you to:


If your Mac starts up to a blank screen


Read and follow each of it steps also, all the way through and including the end, which takes you to:


"If you still need help, please contact Apple Support."

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Question marked as Top-ranking reply

Jun 15, 2020 3:36 PM in response to WilsonMD

I understand your Mac turns on but the screen is blank. Even though it appears to turn on, begin with If your Mac doesn't turn on. That gets some preliminary steps out of the way. Follow each of its steps, including all the links within it, all the way through and including Step 4, which directs you to:


If your Mac starts up to a blank screen


Read and follow each of it steps also, all the way through and including the end, which takes you to:


"If you still need help, please contact Apple Support."

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my macbook pro just has a black screen on start up

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