Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

cgunders Author

Level 1

5 points

what to do if iPhone 8 freezes during iOS update?

what to do if iPhone 8 freezes during iOS update?

iPhone 5c, iOS 10

Posted on Jun 15, 2020 3:30 PM

Reply

Top-ranking reply

Level 10

154,210 points

Posted on Jun 15, 2020 3:33 PM

I suggest the following:

Power-off the phone.
Temporarily connect it to a computer with iTunes, and then, try updating it again.

Ref:

If you cant't update or restore your iPhone, iPad, or iPod touch - Apple Support
If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support

View in context

Similar questions

1 reply

Top-ranking reply

Level 10

154,210 points

Jun 15, 2020 3:33 PM in response to cgunders

I suggest the following:

Power-off the phone.
Temporarily connect it to a computer with iTunes, and then, try updating it again.

Ref:

If you cant't update or restore your iPhone, iPad, or iPod touch - Apple Support
If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support

Reply

what to do if iPhone 8 freezes during iOS update?

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up