You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

black screen

On my iPhone XR the screen is black. If I force restart it I get the screen where I can put in my password. When I do, I get the black screen again. I know it's "working" because I get notification sounds & my laptop can "use my iPhone" to make and receive phone calls. Once in a while, the desktop scene shows up with the time, the flashlight icon, the camera icon, and a message to swipe up to unlock. I swipe up and get the black screen again. Has anyone else had this problem? If yes or no, do you know how I can fix it?

iPhone XR, iOS 13

Posted on Jun 15, 2020 3:49 PM

Top-ranking reply

razmee209

Level 10

193,746 points

Posted on Jun 15, 2020 4:46 PM

Follow all steps here If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

View in context

black screen

Similar questions