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Level 1

14 points

Apple TV app no longer works with Sony TV

I have a 3rd generation Apple TV. I can no longer sign into the Apple TV app on my Sony XBR49X700D. When I sign in I get a verification code and a message to try signing in again by entering my password AND the verification code in the password field. Then I get an error message saying my Apple ID or password has been entered incorrectly.

Does the Apple TV app no longer work with my model of Sony TV? Do I have to get a new TV just to use that app, or do I need a later model Apple TV, or what?

Apple TV

Posted on Jun 15, 2020 7:40 PM

Best reply

Urquhart1244

Community+ 2024

Level 10

140,152 points

Posted on Jun 15, 2020 8:58 PM

Please try it like this:

When asked, enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or anything) in the same field, and then submit.

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Apple TV app no longer works with Sony TV

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