iOS 13 and hearing aid compatibility

Unfortunately I don't have a good solution and I feel your pain. 13.5.1 has been very bad.... really ever since 13 came out.

I was able to get mine to connect eventually. Had to try repairing several times. Restarted the phone and the hearing aids several times as well. We'll see how long this lasts... It's been a few hours now. One thing I did notice was that I couldn't "forget" them in settings most of the time... I just got the spinner and it wouldn't let me do anything with the config. Then at some point, on one of these tries, the spinner went away and I could forget them again. That seemed to be the one that did it.

I don't expect this to be helpful at all unfortunately... I'd just say keep trying. Send your hearing aid manufacturer a note too (I did to resound).

Update... just tried forgetting and pairing them again. They worked for a few minutes, randomly changed modes 10 times, disconnected and now I can't get them to pair again at all. When I go to hearing aids in settings it says "disconnected". Even after restarting the phone and hearing aids they still don't connect. Complete junk. Every new iOS update has seemed to make this problem worse.

This is making a huge impact to my quality of life as I need to be able to listen to the phone through my hearing aids (I have trouble understanding the phone any other way). It's really significant and hard for me to clearly articulate how much of an issue this really is.

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Update: after disconnecting and reconnecting several times I finally got them to connect again, but it only lasted less than a minute before I had the same issue again. And also continuing to randomly change modes. My phone is on my desk maybe a foot or two from my hearing aids at most.

Thanks, but I don't have the hearing aids connected to more than one device. Interesting point about AirPods.

I have forgotten and re-paired my hearing aids. Lately they've been semi-stable but I still frequently get into situations where I'm in the middle of a call or listening to music or videos and they stop working.

Generally the behavior is one of two options:

1. The audio streaming just stops. On a call my phone will still show that it's streaming to the hearing aids, but there's no audio. I can switch it to the speaker and I'll hear the call, then back to the hearing aids and still nothing. This is the worst behavior because I'll actually think the call is silent and end up talking over people. This is very bad for work. Also note this isn't always mid-streaming behavior. In many cases the call will start like this. And it happens with all streaming audio, not just the phone.
2. Sometimes when I'm watching a video, the audio will cut out and the video will actually stop playing. Then if I press play it'll play for a second, then cut out again.

In no cases right now does the audio cut out, and the phone switches to speaker or anything. It always just stops streaming and the phone still seems to think the hearing aids are connected.

In the past if issues like this happened I'd usually be able to turn the bluetooth off, restart the hearing aids, turn it back on and get it to work. Now that doesn't seem to help anymore. The only thing that helps in these cases is to restart the phone.

Yes, I'm venting but given the fact that there are so many complaints, and the issue affects people with disabilities, I'm just wondering how this can all work so badly.