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New Apple ID - Cannot re-download purchased app

Hello,

recently I changed my Apple ID and cannot download a previously purchased app.

Curiously, some other apps purchased with the old ID are ready for re-download.


What to do?


MacBook Pro Retina

Posted on Jun 16, 2020 10:31 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 16, 2020 10:32 AM

Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   


Or you can try to set up Family Sharing  between the IDs to keep access to your purchases.


Family Sharing.         


Family Sharing - Set up.        

3 replies
Question marked as Top-ranking reply

Jun 16, 2020 10:32 AM in response to croircred142

Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   


Or you can try to set up Family Sharing  between the IDs to keep access to your purchases.


Family Sharing.         


Family Sharing - Set up.        

New Apple ID - Cannot re-download purchased app

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