You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

what do i do when app store says your account has been disabled in the app store

app store says my account has been disabled how do i fix this?

iPhone 11 Pro Max, iOS 13

Posted on Jun 16, 2020 2:58 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 16, 2020 3:00 PM

See 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Use the Apple recommended support link above first.

 

You also can use Apple Support Twitter https://twitter.com/AppleSupport

 

And, if necessary, go here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

1 reply
Question marked as Top-ranking reply

Jun 16, 2020 3:00 PM in response to DevonRandolph

See 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Use the Apple recommended support link above first.

 

You also can use Apple Support Twitter https://twitter.com/AppleSupport

 

And, if necessary, go here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

what do i do when app store says your account has been disabled in the app store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.