So I got a notification that I changed my passcode for my iPhone 7, and I NEVER did, I went to security settings, typed in my usual 6 digit passcode and I was told it was incorrect, wow. I have checked online and the only option is to wipe my phone which is not backed up?? What to do? I cannot afford to lose my data, I never changed my passcode.
iPhone 7, iOS 13
Your iCloud (AppleID) Password is not the same thing as your screen lock passcode. If someone knew your AppleID passcode, they may have compromised your AppleID, but not your device itself.
See -> If you think your Apple ID has been compromised - Apple Support
If the WhatsApp app is triggering those alerts, it is probably because you have WhatsApp set to backup to iCloud, but your AppleID password has been compromised so WhatsApp can not connect to your iCloud account to backup.
But agin, if your AppleID password for the AppleID you use with iCloud was changed, that was not Apple who did that - it was an account hacker who got into your AppleID. Apple will never message you nor send notifications about your AppleID password.
Your iCloud (AppleID) Password is not the same thing as your screen lock passcode. If someone knew your AppleID passcode, they may have compromised your AppleID, but not your device itself.
See -> If you think your Apple ID has been compromised - Apple Support
If the WhatsApp app is triggering those alerts, it is probably because you have WhatsApp set to backup to iCloud, but your AppleID password has been compromised so WhatsApp can not connect to your iCloud account to backup.
But agin, if your AppleID password for the AppleID you use with iCloud was changed, that was not Apple who did that - it was an account hacker who got into your AppleID. Apple will never message you nor send notifications about your AppleID password.
ose114 Said:
"Apple changed my password. So I got a notification that I changed my passcode for my iPhone 7, and I NEVER did, I went to security settings, typed in my usual 6 digit passcode and I was told it was incorrect, wow."
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Secure your Apple ID:
You'd Never get such a message from Apple. So, with security being of concern here, consider:
ose114 wrote:
So I got a notification that I changed my passcode for my iPhone 7, and I NEVER did.
You would never get such a notification legitimately.
Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
I didn’t change my passcode, I got these notifications while using my WhatsApp. I went to security to understand, and my usual passcode was declined. Nobody has physical access, I have been home alone all day.
Apple has no mechanism to remotely change anyone’s device screen lock passcode. That can only be done with the device physically in ones possession - there is no other way to set or alter a screen lock passcode. And to change it, the user must know the current passcode before they even can change it.
And if or when anyone changes their screen lock passcode, Apple has no knowledge of that action at all, so could not send any such notification.
Does anyone else have physical access to your device and knows your screen lock passcode?
I got these notifications while using my WhatsApp. I have had no one in my home, so it’s been just I and my phone, I never ever changed my passcode.
I got these notifications while texting on my WhatsApp, no one else has had access to my device, neither did I change my passcode.
Doesn't sound like a thing apple would do...
Are there anyone else with access to your phone who could have done this? Are you sure you don't have an iCloud backup of your most important data?
Apple changed my password.
